The Top Essential Telecommunications products you need for your small Sydney business

Are you a small business owner based in Sydney? Or do you have plans to start a new small business? Then it is important for you to have a clear understanding of the important telecommunication products that you need to have. These telecommunication products will be able to contribute a lot towards the success of your business. That’s because you can use them to improve the efficiency of your business communications.

Here are the most important telecommunication products that any small business based in Sydney must-have.

1. Business NBN

You will rely on the internet for getting most of your day-to-day business operations. Hence, it is important to ensure that you have access to a fast and reliable internet connection. This is where you should take a look at the internet plans offered by the National Broadband Network (NBN). 


National Broadband Network of Australia is currently on a mission to transform the economy of the country by equipping businesses with super-fast internet connections. You will be able to get your internet connections under four different speed tiers. It is up to you to take a look at these plans and go for the best option based on your specific requirements. Then you can keep on using the internet to streamline day to day business operations.

You will also be able to experience flexibility with the help of NBN broadband connections. Whether your staff is working from the main office, regional offices, or even from their homes, you can make sure that all of them have convenient access to the internet. Since the internet connections are not in a position to deliver a lagging experience or frequent dropouts, your staff will be able to get their work done with improved productivity. 


You can also get cloud services from NBN. It is high time for all business owners in Australia to think about leveraging cloud services. NBN will be able to provide great help to your business with it. This will provide your team with the freedom to achieve more and keep on working smart. 


The broadband connection you get with Business NBN is highly scalable as well. When you are moving your business in Sydney to the next level, you can easily scale it up. Therefore, you will not have to deal with any restrictions as you try your best to move your business to greater heights. 

2. Cloud PBX Phone Systems

Secondly, you need to make sure that your small business is equipped with a cloud-hosted PBX. It will also deliver some outstanding benefits to the future success of your business. You will be able to streamline the business telephone system with the assistance of a cloud-hosted PBX. Since the PBX system is hosted in the cloud, you will never come across any challenges when you are accessing it for business purposes. You can simply get that to cater to all the business needs.

While using the cloud PBX phone system, you will get the opportunity to save a considerable amount of money. In order to save money, you don’t have to go for a significant investment as well. That’s because your PBX system will be hosted in the cloud. Hence, you don’t have to purchase physical phone systems. You can simply have it in the cloud and use that to make long-distance calls. If you can get into the right plan, you can keep on saving money with your calls as well. you will have all the freedom to select that perfect plan, which minimizes the overall cost per call.

You can easily get connected to the cloud-based PBX system with your smartphone, VoIP phone, or even from your desktop. Therefore, employees who work from home, or from any other place in the world will be able to have access to the business phone system. This will provide flexibility to your business with streamlining day to day activities. It will help you and your staff members to overcome numerous challenges that they will come across with day to day communications.

It is also possible for you to get some advanced features with these phone systems. Some of the most outstanding features that your business based in Sydney can experience include voice menu, call control, call recording, time conditions, and wallboards. 

3. 1300 & 1800 toll free numbers 

Your business in Sydney should get a toll free number. Then you can make the life easy for your customers or prospects to get in touch with you. When you have a 1300 or 1800 number as your business phone number, people who see it will be able to figure out that it is a toll free number. Hence, people will call you without keeping any doubts in mind.

Another great thing about getting a 1300 or 1800 toll free number is that you have all the freedom to select any available number based on your preferences. For example, you can get a number that resembles the name of your business. Then you can provide all support needed by your customers to easily remember the phone number of your business. Along with this, you can expect to generate more calls on your way.

Communications that you maintain with the existing customers and new customers of your business are extremely important to end up with closing more sales. Therefore, it is important for you to make sure that you are delivering much-needed assistance to the customers with streamlining their communications. This is where the toll free numbers can help you.

Now you have a clear picture of all the communication tools that your business in Sydney should get. If you are looking forward to getting them, you may contact us. Our team will analyze your business needs and help you to end up getting the best solutions available out there. You will be impressed to see how these solutions can help your business to improve efficiency in communications. 

Thomas Averson

Thomas Averson

Leave a Comment